VMware restore fails

Hello Folks, 

A tips to VM restore... when fails with status 5 or status 2817.

Check the file log BPVMUTIL on VMWARE backup host.

Ex.

14:02:07.798 [4344.4700] <2> createVMwareVM: Create virtual machine failed for with 6
14:02:07.798 [4344.4700] <2> bpVMutil main: Create VMware VM failed
14:02:07.798 [4344.4700] checkBackupRegEntry: looking registry for KeepVMXmlFiles
14:02:07.798 [4344.4700] RegQueryValueEx failed with 2
14:02:07.798 [4344.4700] <2> bpVMutil main: EXIT STATUS 5: the restore failed to recover the requested files

Identify the account used by NetBackup to access the vCenter Server under NetBackup Administration Concsole > Media Management > Credentials > Virtual Machine Servers > 

Ensure this account has sufficient permissions in vCenter as described in the article "What are the minimum permissions needed to properly backup and restore using vStorage api?"

 (see link below).

http://www.symantec.com/docs/TECH130493

Good luck!!