12 de jan. de 2010

The device has indicated that cleaning is required before further operations are attempted

When the backup/restore appear the message

The device has indicated that cleaning is required before further operations are attempted

Check the log BPTM

13:59:57.843 [552.6660] <2> check_serial_num: serial number match for drive with SCSI coordinates {4,0,5,0}, dos_path <\\.\Tape0>, drive serial number 1310007476, expected serial number 1310007476
14:00:17.843 [552.6660] <16> init_tape: GetTapeStatus() on <\\.\Tape0> (SCSI coordinates {4,0,5,0}), failed, The device has indicated that cleaning is required before further operations are attempted. (1165)
14:00:17.843 [552.6660] <2> db_error_add_to_file: dberrorq.c:midnite = 1245207600
14:00:17.843 [552.6660] <16> io_open: cannot open file C:\Program Files\Veritas\NetBackup\db\media\tpreq\drive_IBM.ULT3580-TD4.000, The device has indicated that cleaning is required before further operations are attempted. (1165)
14:00:17.843 [552.6660] <2> send_MDS_msg: DEVICE_STATUS 1 11169 ferro 0004L4 4000013 IBM.ULT3580-TD4.000 2000004 OPEN_ERROR 0 0
14:00:17.843 [552.6660] <2> log_media_error: successfully wrote to error file - 06/17/09 14:00:17 0004L4 0 OPEN_ERROR IBM.ULT3580-TD4.000

Run the manual cleaning of the tape-drive

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